Company changed and now it has no daytime options as in... afternoon, before noon or after 5pm, so i called to inquire, 2.4 . Quick to respond and resolve is... sues. Please be aware that your chat may be monitored and recorded for quality purposes. We've provided the best phone number, along with our best information that we've sourced from other ProFlowers customers and our free tool that helps you skip the waiting on hold part. For businesses, our partner florists will delivery any time between 9 AM and 6 PM. Please let us know so we can keep sharing the best possible information with other customers. Customer Service; Flower Guides; Plant Guides; CONTACT US We are here for you 24 hours a day; Track Your Order; 1.800.580.2913 ; x. Seriously just delivered dead flowers, 2 days late to my recipient...I am not happy. I called to find out what went wrong 1st person asked bunch of questions like, order #, recipient name, address, my name, put me on hold several times came back with no info. Check gift availability. At ProFlowers, we’re in the business of happiness; offering unforgettable gifts and bouquets. Customer Service; Personalized Vase; Customer Service. If you, for some reason, received a confirmation email, but the gift was not received, do not panic! i ordered roses to be delivered for my grandmothers 95th birthday and they were never delivered!!!!! December 26 at 5:04 PM. Enter the information and then select “Apply”. If the florist cannot confirm that the recipient is available, they will leave a voicemail and notify us to schedule a re-delivery. You can also find this information by signing into your account and accessing your order history. At checkout, you will be given the option to select Afterpay as your payment method. Very odd.... How about Tulips, they are from Holland afterall, nope none! Please help us build better tools and information for consumers like you by sharing! By far the worst experience of buying flowers. Feb 12, 2019 james s of Corpus Christi, TX. $49.90. When our partner florists and vendors deliver your gift, they notify us via a message in our system, which then automatically sends a delivery confirmation email to you. after battling with them for two hours i was … No manager or US customer service available. Find that information above. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. To reach out top layer of ProFlowers management to discuss issue F2F (Face to Face). Average ProFlowers Customer Service Representative hourly pay in the United States is approximately $10.20, which is 21% below the national average. Proflowers — customer service Placed the order, paid extra for express shipping guess what my order never made it to destination. We cannot take back the time wasted or the wrong flowers being delivered but I would still like to find a way to get this resolved. SHOP NOW. In Harmony: Roses and Callas. Compare ProFlowers and Cass The Florist pros and cons using consumer ratings with latest reviews. If you would like to contact us via our online webform, please click the “Contact Form” button below. For residences, they will deliver between 9 AM and 8 PM (up to 9 PM on holidays). You can call ProPlants at (888) 549-4014 toll free number, write an email, fill out a contact form on their website www.proplants.com, or write a letter to FTD Companies, Inc. Attn: Customer Service, 3113 Woodcreek Drive, Downers Grove, Illinois, 60515, United States. a verified customer. Get chocolate bark and chocolate peppermint bark from America’s trusted gift retailer, ProFlowers. News provided by . I received this email from Proflowers customer service on May 19th: Dear Carol, I am very sorry about the experience you have had to go through to still not get the correct arrangement delivered. Show Filters. To place an order, call 1-800-356-9377. Your website claims someone is available 24/7. For help ordering a gift, click to call our customer support line or reach us directly at 1.800.580.2913. Write review. This is because our partners deliver to funerals first, then hospitals, then businesses, and lastly residences. flowers order delivery pro flowers service customer service customer money vase card. From there, you will be prompted to enter your order number and the last name of your recipient. I then got on the ProFlowers chat and got Bernadette P. She promised me that my order would be delivered 12/24 – better late than never. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. 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